Terms & conditions
The terms that apply when you order from SOUNEZ Shop.
Orders
Placing an order is an offer to buy. An order is accepted only when it has been confirmed with you by our fulfillment partner. We may decline or cancel an order if a product is unavailable, the details cannot be confirmed, or we suspect abuse.
Prices & payment
Prices are shown in the currency of your delivery country and include the product price; any delivery fee is shown separately before you order. Payment is made in cash to the courier on delivery. If a price shown is clearly wrong, we will contact you before confirming.
Delivery
Delivery times are estimates. Please make sure your phone number and address are correct and that someone can receive and pay for the order.
Refusing an order
If you no longer want an order, please cancel it before it ships. Repeatedly refusing deliveries may lead us to decline future cash-on-delivery orders.
Returns
Returns are handled as described in our Returns & refunds policy.
Contact
Questions about these terms: contact@sounez.com.