Delivery information
Where we deliver, how long it takes and what it costs.
Availability and delivery depend on the product and destination. Select your country to see eligible products and local prices. Eligible COD requests are subject to stock, address and phone confirmation. Known out-of-stock items cannot be ordered.
Delivery times
Estimated delivery times are shown on each product page. They are estimates from our delivery partners and start once your order is confirmed. Remote areas, public holidays and peak periods can add time.
Delivery fees
Confirmed delivery fees are shown before you submit a request. If a fee is not yet set, we say so explicitly and show the item total excluding delivery. We agree the delivery fee and final total with you by phone before confirming and shipping; an unset fee does not mean free delivery.
Orders that ship separately
Some products ship from different warehouses. If you add items that ship separately, we will ask you to place them as separate orders so each one can be delivered correctly.
If you miss the courier
The courier will usually try to contact you before arriving. If delivery is not possible, they may try again or contact you to reschedule.